Common queries answered
Frequently asked Questions
Our products are made to order with a lead time of 7-14 working days from the time of placing your order. We ship as fast as possible via courier. Please contact us should you have any shipping questions.
If you purchased a product directly on this platform and you are not satisfied for any reason, return it to us, unused and in the condition you received it within 7 days. We will offer an exchange or issue a credit note for the purchase price of the product. Mors products that are purchased from a retail outlet should be returned to the original place of purchase.
Yes, we offer shipping worldwide using DHL postal service. Express delivery option using DHL are available at check out. Postage cost will be calculated and displayed once you have entered your address.